A Big Black Friday for Electronics Stores
Best Buy and Circuit City were busy over the holiday weekend, but are shoppers being lured by must-have gadgets—or deep discounts?
Holiday Shoppers’ Fast Start
Retailers attracted 147 million shoppers over Thanksgiving weekend, up 4.8% from last year, according to the National Retail Federation
Garmin and TomTom Vie for TeleAtlas
The two navigation-device makers are duking it out for ownership of the digital mapmaker. The loser risks being dependent on competitors
Wal-Mart: A Snap Inspection
The retailer's customer service scores low on our three-store visit. Says one worker: "If Wal-Mart doesn't care for me, why should I care?"
A Tug-of-War at Habitat for Humanity
CEO Reckford says a new governing agreement will protect the charity's brand. Affiliates worry it will bring bureaucracy and a loss of autonomy
What? No Espresso Machine?
College gear is getting more complicated, and the back-to-school season appears recession-proof
E-Tailers’ Happy Holidays
Online retailers are cleaning up this season by giving consumers maximum control over their shopping
E-Tailers’ Holiday Edge: Better Service
Online retailers are cleaning up this season by giving consumers maximum control over their shopping
Circuit City Loses Money amid Price War
The shares skidded Tuesday after the retailer's profits vanished as rivals play hardball on items like flat panel TVs
Static Ahead for Electronics Retailers
Best Buy missed earnings forecasts for the most recent quarter—and there are more difficulties ahead for electronics stores